Popular Services
Use this service to request a new computer, monitor, accessory (mouse, keyboard, headphones, adapter), or other IT equipment.
Use this service if you are unable to find a service that fits your specific need.
Use this service to request a modification to an existing account (Ex. Student Central access, increased permissions, etc.).
Use this service to request new software to be installed on your computer.
Use this service for special Canvas requests which cannot be handled by Canvas Support.
Use this service to get technical support on a technology problem.
Use this service to request that a new employee account be created (Ex. johndoe@bju.edu).
Use this service to request an update to currently installed software.
Use this service to request administrative rights specific to your computer or device.
Use this service to request IT to relocate or to return monitors, desktops, desk phones, printers, and other BJU-owned computing equipment.
Use this service to request that a new contractor/vendor or generic/service login be created (Ex. Login for a shared workstation).
Use this service to request an update or change to your current D365 setup.
Use this service to request technology equipment and setup help for an event that occurs regularly each year (e.g., Check-in, AACS, etc.).
Use this service to request a change to or a new feature in D365.
Use this service if you wish to be added to an email distribution list.
Use this service to report a software problem in a BJU business application (Ex. Infoman, MyPath, Student Central, etc.).
Use this service to request TV's, projectors, touchscreen displays, or related equipment.
Use this service to request support on a device that you personally own.
Use this service to have a new calendar resource created.
This is a request to IT to assist in creating, modifying, or deleting information for reporting.
Use this service to request activation of a network port in the wall for internet connection.
Use this service to request the purchase of sound systems, speakers, microphones, or other sound equipment.
Use this service to request a change to or a new feature for a BJU business application (Ex. Infoman, MyPath, Student Central, etc.).
Request assistance with replacing, moving, or obtaining a printer.