Connecting to Wi-Fi

Overview

Managed BJU devices that are capable of connecting to wireless internet are configured to automatically connect to BJU Wi-Fi networks. These devices can also be connected to other networks such as home or hotel internet as required. If you wish to connect a personal device to the BJU Wi-Fi network, you need to manually configure the device, connect to the network, and then register the device at nsapp.bju.edu. If you are connecting a device in the residence halls, you should follow the instructions for connecting to the MyResNet network by Apogee.

Connecting BJU-Owned Devices

Managed BJU devices that are capable of connecting to Wi-Fi are configured to automatically connect to BJU Wi-Fi. If your wireless connection to a BJU network is not working as expected or if you are unsure of whether your device can connect to Wi-Fi, please contact IT by submitting a ticket or call IT Support at x3880 M-F, 7:30 a.m. - 5:00 p.m.

Connecting Personal Devices

To connect your personal device to the BJU Wi-Fi network,  click here and follow the instructions for your device type. For additional assistance, visit IT Support Center walk-in services in AL 207 or FA 144.

BJU-Owned Devices on Other Networks

Connecting to other Wi-Fi Networks

1. Click the Wi-Fi icon on your computer.
2. Click the desired wireless network connection.
3. Click "Connect"
4. Enter credentials if prompted or follow directions for public Wi-Fi connections (provided by the hotel, café, etc.).

Troubleshooting Home Wi-Fi

Home Wi-Fi connections can occasionally be difficult or slow. Please try the troubleshooting steps listed below before contacting IT.

1. Restart your computer.
2. Restart/reset your wireless router.
3. Check to see if any of your personal devices are having similar connection issues.
4. If your connection is slow, try disconnecting other devices from your home internet.

Troubleshooting Hotel/Café Wi-Fi

Hotel Wi-Fi connections can occasionally be difficult. Please try the troubleshooting steps listed below before contacting IT.

Note: To maintain information security, please be sure to use Global Protect VPN when using a BJU device for business while connected to a public internet connection.

1. Restart your computer.
2. Re-check the hotel/café connection directions.
3. Try a different browser to get through any Wireless User Agreement page (both Google Chrome and Microsoft Edge are available on all University devices).
4. If the Wireless User Agreement page won't load, try navigating to www.msftncsi.com/ncsi.txt on an affected PC, or captive.apple.com on an affected Mac.