Using the GlobalProtect VPN App for iOS (iPhone, iPad)

Summary

Read this article to install and use the GlobalProtect App on iPhones & iPads

Go to the App store and install the Global Protect app for your iOS device, or use this link.

When prompted to “Add VPN Configurations,” click Allow and authorize when prompted.

Multi-factor authentication is enabled for VPN. On the Sign in page, enter your BJU email address and click Next.
When prompted, enter your BJU password and click Sign in.
Next Verify your identity using one of the authentication methods you have set up. Upon verification, you should be logged in to GlobalProtect.
You can close the informational pop-ups. The GlobalProtect screen should be blue and say “CONNECTED.” At the top of the screen, you should also see “VPN.”

You are now securely connected. You can close the app and use your device as you normally would.
To disconnect, open the GlobalProtect app and tap the shield button in the center of the screen. The screen will turn gray to show that you are disconnected.
To reconnect, open the app and tap the shield button in the middle of the gray screen.

Article ID: 16607

Created

Tue 10/21/25 10:41 AM

Modified

Thu 10/23/25 11:42 AM