Installing the GlobalProtect VPN App for Windows & Mac

Summary

Follow these instructions to use the GlobalProtect VPN App on a Personal Computer

Enter https://rvpn.bju.edu in a web browser.
Multi-factor authentication is enabled for this site. On the Sign in page, enter your BJU email address and click Next.
When prompted, enter your BJU password and click Sign in.
Next Verify your identity using one of the authentication methods you have set up.
Download the file that applies to your operating system (Windows, Mac).

Open the downloaded file and click Next to install the application.
Open the GlobalProtect application. (Windows users can find the program either in the program list (Palo Alto Networks folder) or in the icon tray on the taskbar.

The first time you use the app, you will need to enter rvpn.bju.edu for the portal and click Connect.
Multi-factor authentication is enabled for the GlobalProtect app. On the Sign in page, enter your BJU email address and click Next.
When prompted, enter your BJU password and click Sign in.
Next Verify your identity using one of the authentication methods you have set up. Upon verification, you should be logged in to GlobalProtect.
When you are logged in, a welcome pop-up will open which you can close. Use your computer as you normally would.
To disconnect:
- Windows users, right click the Global Protect icon in the system tray and select Disconnect.
- Mac users, click the GlobalProtect icon in the menu bar and select Disconnect.

Article ID: 16606

Created

Tue 10/21/25 10:30 AM

Modified

Thu 10/23/25 11:42 AM