Having Technical Issues?
If you are having technical trouble creating, uploading or viewing recordings contact IT Support at 864-335-0673 or submit a ticket at itsupport.bju.edu. For recorder upgrades on a BJU-owned computer, visit the IT Support Center (AL 207) or contact IT Support. If you are taking a course through SCOPE, email scope@bju.edu or call toll free: 888.253.9833 (International: 864.370.1800 x2045).
Getting Started
Overview
Panopto is a lecture capture and video hosting system which is available campus-wide. With this application, you can capture synchronized input from your computer. You can choose to make a basic recording using a microphone and screen capture, or you can add a PowerPoint or Keynote presentation, webcam video, and even activity from a second monitor or camera. You can also upload certain types of existing videos to be streamed through Panopto. Before you can create a recording using Panopto, you must verify that a current version of the Panopto recorder is installed on the computer you plan to use. To see if your recorder is a current version, try logging in. If you have an older version installed, a notification to that effect will pop up, and the recorder will not open. If you are using a BJU-owned computer, you will need assistance to update the recorder. Visit the IT Support Center in AL 207 (if you have a laptop) or you can call IT Support at 864-335-0673.
Requesting the Recorder on a BJU-Owned Computer
You may request installation of the recorder on a BJU-owned computer by submitting an IT Support ticket, or for laptops, you may stop by the IT Support Center in AL 207. Panopto recordings are stored in folders, and you must have a Creator role in at least one folder to log in to the recorder. If you cannot log in to the recorder, request that a practice folder be created. Once you have permission to record to at least one folder, you can create other folders as needed. NOTE: If you are creating folders for an online distance learning course, ask the School for Continuing, Online and Professional Education to create your folders.
Installing the Recorder on a Personally-Owned Computer
If you are listed as a “Creator” in at least one Panopto folder or if you are taking a course that has an Assignment Folder, you may download and install the recorder on a personally-owned computer for official University use only. Before attempting the installation, please review the requirements that your computer must meet (Windows, Mac). To download and install the recorder, log in to the BJU Panopto site. Click the green +Create button at the upper left of the page. Choose Panopto for Windows or Mac respectively. Then, click Download Panopto and install the recorder. After installation, open the recorder and be sure that bju.hosted.panopto.com is in the server address field of the recorder login window. Log in as described below. Personal use of the recorder is prohibited.
Logging in to use the BJU Panopto Website or to View Recordings
When logging in to the BJU Panopto site (https://bju.hosted.panopto.com) or a specific recording, you should choose BJU Account as your login method. Click Sign In to be taken to the login page. The BJU Account login uses your regular BJU network username and password and should be associated with your existing folders. If you do not have access to your folders, you will need to submit a ticket at itsupport.bju.edu requesting that your BJU Account be associated with the folders you need to access.
Logging in to the Panopto Recorder
Double-click the recorder icon on your computer desktop to open the recorder login window. The server setting field should display bju.hosted.panopto.com. Entering information into this field requires admin rights to the computer. If this field is blank or incorrect on a BJU-owned computer, visit the IT Support Center (AL 207) for assistance or call IT Support at 864-335-0673.
To log in, click Sign in. When the login page appears, enter your regular BJU username and password.
Panopto should redirect to your browser for sign-in with your BJU credentials.
In your browser, choose BJU Account and click Sign in. Enter your BJU credentials if prompted.
Once you sign in, confirm to open the Panopto recorder.
Updating the Panopto Recorder
If when logging in to the Panopto Recorder you receive a message that it must be updated to a new version, you will not be able to complete the update process on a university-owned computer. You should bring the computer (laptop) to the IT Support Center in AL 207 or call IT Support (864-335-0673).
Panopto Guides and Support
The Panopto support site has documentation and training videos to help you use Panopto. To access all Panopto documentation, click here. For training videos click here. The links below will take you to some commonly accessed pages and special guides.
Windows Recorder
Mac Recorder
Panopto Capture (web recorder)
Editing
Sharing
Using Panopto Recordings in a Canvas Course
Using Panopto Assignment Folders for Student Submissions
Creating and Managing Folders
Mobile Apps
Panopto mobile apps are available for iPhone, iPad, and Android. Visit your app store to download the latest version.
Viewing
Viewing Panopto Sessions